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New First time eAccount Customers PIN Request Form

Forgot your Pin? Click Retrieve Pin and it will be emailed to you.

Please provide all of the following information to process your PIN request. If you do not know your NLR Electric account number, consult your latest utility bill, or call North Little Rock City Services at (501) 975-8888 during business hours and a customer service representative will assist you in obtaining your account number. Your PIN request cannot be processed without all of the information below, including Service Address.

Important information is included below for your reference.

Did you know the NLR Electric Outage Reporting System requires a telephone number be linked to your account? To make sure your information is up to date and your telephone number is linked to your service location for outage reporting, please include your primary contact telephone number on this form.


City of North Little Rock
City Services

120 Main Street
P.O. BOX 936
North Little Rock, AR 72115
Phone: (501) 975-8888
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