City Services Customer Service Utility Department
To report an Electric Outage, call our Automated Outage System: 1-888-728-4004
North Little Rock City Services Building
120 Main Street, North Little Rock, AR 72114
Hours: 8:00 a.m. to 4:30 p.m., Monday through Friday.
Utility Payment Department
North Little Rock
City Services
P.O. Box 936
North Little Rock, AR 72115
Phone (501) 975-8888
Fax (501)975-8861
For Office Closure regarding Inclement Weather Announcements tune to NLR Public Radio 550 am, WPUA or Channel 18 CATV, government access channel
Welcome!
Visit our office, Electric utility customer service representatives are eager to assist you. Our representative can set up new accounts and do inquiries and research for our North Little Rock Electric Department.
If you have questions you can call us at (501) 975-8888 or Email Utilities Accounting Customer Service Supervisors (Web Mail)
we will be happy to review your account and address your requests and inquiries.
You can pay your electric, water, cable, and gas bills several ways:
- Teller windows or drop-box located in main lobby
- Drive-through service located behind the main office building
- After hours in the drop box located on the wall of the first drive-through window
- Mail to: Utility Payment Department
North Little Rock City Services
P.O. Box 936
North Little Rock, AR 72115 - Automatic bank draft
- On-line bill payment through your bank (contact your bank for instructions)
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Correspondence should be mailed to the above address "Attention Customer Service."
Electric Utility Services
- "Frequently Asked Questions FAQs
- Utility Forms Available for Various Options
Levelized Billing Form for Electric Accounts, Average monthly Payment Plan-
Levelized Billing Form (Cancellation) for Electric Accounts
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Funds Transfer Form(Start) Monthly Electric Payments paid via Bank Draft
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Funds Transfer Form (Cancellation)
Monthly Electric Payments paid via Bank Draft
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Electric Delayed Billing Form (Deferred Billing), Allows bills for Seniors to be due on the first or tenth of the each month
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Requests for Residential Service Form (Residential Services-New, Transfer, Disconnection of Service-(final account)
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Requests for Commercial Service Form (Commercial Customers-New, Transfer, Disconnection of Service-(final account)
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Low Income Form Tax Exemption (Assistance for customers whose income does not exceed $12,000 per year)
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Medical Exemption Form (Assistance for customers who have medical conditions which are life threatening without electricity)
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Surety Bond and Requirements Checklist (Establishing Service for a Business)
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Bank Letter of Credit and Requirements Checklist (Establishing Service for a Business)
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City of North Little Rock | |